Your boiler has lost its connection to the component that monitors water temperature, meaning it cannot safely heat your home or water until the connection is restored.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Flow temperature sensor disconnected
What causes this fault?
This fault occurs when the boiler's main computer loses electrical communication with the sensor that monitors how hot the water is. The most common reason is that the sensor itself has suffered an internal failure, though it can also be caused by a loose connection or damaged wiring. Because the boiler no longer knows the water temperature, it shuts down as a safety precaution to prevent overheating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like E2351 — no call-out fees, no surprises.
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Worcester Bosch CDi Classic is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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