BoilerFaultCodes.com
FD231 High Lockout

Your boiler has lost power or experienced an electrical error while it was already trying to show a different fault code.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: The power has been interrupted during a lockout

What causes this fault?

This fault occurs when the boiler loses electrical power at the exact moment it was trying to record or display a different technical error. It is usually caused by a loose connection in the internal wiring or a failing main circuit board that can no longer process electrical signals correctly. Essentially, the boiler's internal computer has crashed while trying to report a problem, leaving it in a confused state.

Typical repair cost £100-350 (including labour)

DIY fix possible

Locate the reset button on the front control panelPress and hold the reset button for five secondsWait for the boiler to restart and see if a different fault code appears

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