BoilerFaultCodes.com
AC High Lockout

Your boiler's internal computer is having trouble communicating with one of its main control parts, meaning the system cannot run.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Module not detected.

What causes this fault?

This fault occurs when the boiler's central brain loses its physical connection with one of the primary control modules, preventing it from sending or receiving instructions. The most common reason is an electrical failure within the main circuit board or a loose internal wired connection that has deteriorated over time due to heat and vibration. Because the system can no longer verify that all safety components are connected, it shuts down immediately to prevent damage.

Typical repair cost £180-£450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like AC — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Worcester Bosch Greenstar 25 HE Combi is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes