Your boiler has experienced an internal electrical error that is preventing it from firing up to provide heating or hot water.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Boiler electr. system fault
What causes this fault?
This fault occurs when the boiler's control system detects an inconsistency in the electrical signals required to manage the burner safely. It is usually caused by a failure in the ignition components or a breakdown in the communication between the sensors and the main control board. If the boiler cannot confirm a safe flame is present, it will stop working as a safety precaution.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like 242 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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