Your boiler's internal computer has encountered a communication error or logic conflict, causing the system to stop working for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: System fault boiler electronics / basic controller
What causes this fault?
This fault occurs when the boiler's main control board and the front display panel lose the ability to talk to each other correctly. It is effectively a software 'crash' caused by a hardware failure, meaning the boiler can no longer verify that it is operating safely. The most common reason is an electrical component failure on the printed circuit board or a loose connection in the internal wiring.
DIY fix possible
Press the Reset button on the front control panel onceTurn the power switch to the boiler off, wait 30 seconds, and turn it back onEnsure there are no external electrical interference sources near the boiler control panel
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A boiler cover plan would cover faults like 244 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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