Your boiler is struggling to monitor the temperature of the water returning from your radiators, which may cause the system to stop working reliably.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Return sensor fault.
What causes this fault?
This fault occurs when the internal sensor responsible for measuring the temperature of the water coming back into the boiler has malfunctioned or lost its connection. This is usually caused by the sensor's internal components wearing out over time or from moisture damaging the electrical pins on the wiring harness. When the boiler cannot accurately measure this temperature, it shuts down to prevent the system from overheating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like d1 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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