Your boiler has shut down because it has detected internal temperatures that are dangerously high, triggering a safety cut-out to prevent damage.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Safety temperature limiter has pulled in
What causes this fault?
This fault occurs when the water inside the boiler gets too hot, causing a safety sensor to cut the power to prevent permanent damage. The most common reasons are a broken pump failing to move water away from the burner or a buildup of sludge and debris that blocks the internal pipework. In some cases, it may simply be caused by a faulty sensor that is incorrectly reporting a high temperature.
This fault is more common when the heating is first turned on after summer, as the internal pump can often seize up from long periods of inactivity.
DIY fix possible
Check that all radiator valves are fully open to allow water to circulate.Ensure your system pressure gauge is between 1 and 1.5 bar; top up if it is too low.Press the reset button once the boiler has had at least 20 minutes to cool down.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like E9 — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Worcester Bosch R30 35 And 40 HE Plus is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.