BoilerFaultCodes.com
FA High Lockout

Your boiler is still detecting a flame or heat signal even after it has been told to turn off, which is a safety conflict.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ionisation current remains after pumpkins (shutdown)

What causes this fault?

This fault occurs when the boiler's internal sensors continue to detect a flame or heat signal even after the burner has been instructed to switch off. The most common reasons are a sticking gas valve that isn't fully closing or a faulty ionisation probe that is sending an incorrect electrical signal to the main control board.

Typical repair cost £120-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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