Your boiler's control panel and its internal computer are not communicating properly, so the display is unable to show information.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Text display not detected.
What causes this fault?
This fault occurs when the main electronic brain of the boiler loses its connection with the digital display screen on the front panel. It is usually caused by a loose internal data cable or a terminal failure on one of the circuit boards, preventing the two components from talking to each other. Because the boiler cannot verify its settings through the display, it shuts down as a safety precaution.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like FC — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Worcester Bosch R30 35 And 40 HE Plus is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.