Your boiler is failing to start up because the internal computer responsible for lighting the flame has encountered a fault.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Combined ignition control
What causes this fault?
This fault occurs when the boiler's main control board loses the ability to communicate with the components that spark the flame. It is usually caused by a physical failure within the circuitry or damaged internal wiring that prevents the system from safely initiating the ignition process. In some cases, old or worn-out ignition electrodes can create an electrical feedback that triggers this specific computer error.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like 662 — no call-out fees, no surprises.
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Worcester Bosch WR325 RSF is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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