Your boiler thinks it can still see a flame inside even though it has been told to turn off, which is a safety conflict that prevents it from starting up again.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Flame detected even though the appliance is switched off
What causes this fault?
This fault occurs when the boiler's internal sensors continue to detect a flame or electrical current after the heating cycle has finished. The most common reason is a carbon-clogged sensing electrode sending a false signal, or a faulty gas valve that is failing to close fully and allowing a tiny amount of gas to keep burning. It can also be caused by moisture on the control board or a malfunction in the circuit that monitors the flame.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like F7 — no call-out fees, no surprises.
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Worcester Bosch ZB 7 27 HE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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