BoilerFaultCodes.com
C1 High Lockout

Your boiler has stopped working because the internal fan isn't spinning fast enough to safely clear away exhaust fumes.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Fan speed too low

What causes this fault?

This fault occurs when the boiler's control system senses that the fan isn't rotating at the required speed to safely vent exhaust gases out of the flue. The most common reasons are a build-up of dust and debris inside the fan motor, a mechanical seafing of the bearings, or a communication failure between the fan and the main control board.

Typical repair cost £250-£450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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