Alpha Cd50s Cd70s Fault codes & diagnostics

34 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 50-70 kW Discontinued
Download the Alpha Cd50s Cd70s manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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32 High 2 Medium

All 34 documented codes

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00

Your boiler is failing to detect a flame, so it has safely shut itself down to prevent gas from flowing without being burnt.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • PCB

Related codes

02

Your boiler is failing to light its internal flame, which means it cannot produce any hot water or heating.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

03

Your boiler has detected an issue with the electrical signal to the gas valve, meaning it cannot start the burner to heat your home or water.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB
  • Wiring harness

Related codes

04

Your boiler has stopped working because it has detected an electrical issue during the ignition process and has shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

05

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB

Related codes

06

Your boiler has detected an internal computer error that is preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

07

Your boiler has detected an internal electrical problem with the safety component that controls the gas supply, meaning it cannot switch on safely.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve

Related codes

11

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

12

Your boiler has automatically turned itself off because it has detected that its internal water temperature has become dangerously high.

High Engineer only £150-300

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • Primary heat exchanger

Related codes

13

The internal computer system that controls your boiler has experienced a glitch and can no longer safely operate.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 34
14

Your boiler's main control computer is experiencing an internal error, preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

15

Your boiler has detected an internal software or hardware error within its control system that is preventing it from operating safely.

High Engineer only £200-400

Parts commonly replaced

  • Main PCB

Related codes

16

Your boiler's internal computer is experiencing a critical error, which is preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
17

Your boiler's internal computer has detected a serious electronic error and has shut down to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

18

Your boiler has detected that the internal water temperature has become too hot and has automatically shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Main heat exchanger

Related codes

19

Your boiler is shutting down because the water returning from your radiators is running much hotter than the system expects, which suggests the water isn't circulating properly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Return thermistor
  • System filter

Related codes

24

Your boiler has detected that hot water is flowing in the wrong direction or the sensors are misreading, causing it to shut down to protect the system.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • PCB

Related codes

25

Your boiler is shutting down because it senses that the water inside is heating up far too quickly, often due to a blockage in the system or a pump failing to move the water around.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Plate heat exchanger
  • Diverter valve

Related codes

26

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a silver flexible hose connected to two valves under the boiler.
  2. Slowly open the valves to let water enter the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and turn the boiler off and back on again to reset the fault.

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
  • Pressure sensor

Related codes

28

Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely venting combustion gases, is spinning correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

Showing 21–30 of 34
29

Your boiler has detected that the internal component responsible for pushing exhaust gases safely out of your home is not running as it should, so it has safely shut itself down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan unit
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

30

Your boiler has detected that the water leaving it is significantly hotter than the water returning, suggesting a circulation problem in your heating system.

Medium DIY-safe £120-250

What to check first

  1. Check that all radiator valves throughout your home are fully open
  2. Ensure your central heating pump is operating and not seized
  3. Check for any blockages or airlocks in your system that might be restricting flow

Parts commonly replaced

  • Central heating pump
  • System filter
  • Internal bypass valve

Related codes

31

Your boiler has stopped working because a temperature monitoring component is sending a faulty signal to the control system.

High Engineer only £120-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

32

Your boiler has stopped working because it is unable to accurately read the temperature of the water returning to it, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

33

Your boiler has stopped producing hot water because it is misreading the temperature due to a faulty electrical sensor connection.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor

Related codes

36

Your boiler has stopped working because it cannot detect the water flowing through the system.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Wiring harness

Related codes

37

Your boiler is struggling to read the temperature of the water coming back into the system, which is preventing it from heating your home properly.

Medium Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

38

Your boiler has lost the ability to read the temperature of the water being sent to your taps, which means it has stopped providing hot water as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

44

Your boiler's internal computer has detected a critical electronic error, meaning it has safely shut down to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

60

Your boiler has detected an internal computer error that is preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

Showing 31–34 of 34
65

Your boiler is struggling to breathe properly because it cannot pull in enough air to burn the fuel safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Venturi flue pipe
  • PCB

Related codes

114

Your boiler is failing to communicate correctly with other connected boilers in your system, preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Cascade interface board
  • Communication cable
  • Main PCB
118

Your boiler is failing to ignite because it cannot detect a stable flame, so it has safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

FUSE

Your boiler has stopped working because an internal electrical safety fuse has blown, meaning the system is unable to power its essential controls.

High Engineer only £120-220

Parts commonly replaced

  • 24V T4A fuse
  • Printed Circuit Board (PCB)
  • Wiring harness