Alpha Intec S Fault codes & diagnostics

24 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 12-28 kW Discontinued
GC Numbers 41-532-2241-532-2341-532-2441-532-2541-532-2641-532-27

Replaced by: Intec2 S

Download the Alpha Intec S manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
18 High 5 Medium 1 Low

All 24 documented codes

Tap any card for details

01

Your boiler is failing to light the burner, meaning it cannot produce heat or hot water because it does not detect a flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

02

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger
  • NTC thermistor

Related codes

03

Your boiler has detected that the exhaust gases leaving your home are becoming dangerously hot and has shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • Flue overheat thermostat
  • Primary heat exchanger
  • NTC sensor

Related codes

04

Your boiler has detected a communication error with its gas supply component, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve assembly
  • PCB

Related codes

05

Your boiler has stopped heating because it is unable to accurately measure the temperature of the water flowing through your radiators.

High Engineer only £120-220

Parts commonly replaced

  • NTC Flow Sensor
  • Wiring harness

Related codes

06

Your boiler is struggling to detect the temperature of the water for your taps and shower, which means you likely have no hot water.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
  • Wiring harness

Related codes

08

Your boiler has blocked itself because it has been reset too many times while trying to fix an underlying fault, meaning it will no longer restart until a professional clears the lock-out.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition Electrode
  • Gas Valve

Related codes

10

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, usually a silver braided hose near the boiler pipes.
  2. Open the valves on both ends of the filling loop to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until it reaches the green zone (usually 1.0 to 1.5 bar).
  4. Close both valves firmly and ensure the filling loop is disconnected if required.

Parts commonly replaced

  • Pressure gauge
  • Filling loop
  • Pressure sensor

Related codes

12

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may not be heating your tap water correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • Hot water cylinder sensor
  • Wiring harness

Related codes

15

Your boiler's internal computer is receiving a confusing or garbled electrical signal due to a connection issue, preventing it from starting safely.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Wiring harness
Showing 11–20 of 24
16

Your boiler has detected that the internal fan responsible for safely exhausting fumes is not working correctly, so it has shut down to keep you safe.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
20

Your boiler is failing to detect a flame, so it has safely shut down to prevent gas from building up in the unit.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • PCB

Related codes

24

Your boiler's control panel is registering a stuck or faulty button, which is preventing the system from operating correctly.

Medium Engineer only £120-250

Parts commonly replaced

  • User interface PCB
  • Control panel assembly

Related codes

25

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or safety hazards.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor sensor
  • Primary heat exchanger
  • Central heating pump
  • System filter

Related codes

27

Your boiler is struggling to circulate water properly around your heating system, which usually means the system pressure is too low or there is a blockage.

High DIY-safe £120-250

What to check first

  1. Check your boiler's pressure gauge and ensure it is between 1.0 and 1.5 bar
  2. If the pressure is low, use the filling loop to top up the system to the correct pressure
  3. Ensure all radiator valves are fully open to allow water to circulate freely

Parts commonly replaced

  • Circulation pump
  • Pressure sensor
  • Diverter valve

Related codes

29

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases leaving your home, causing the system to stop working as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
31

Your boiler has lost its digital connection to your smart heating controller, so it no longer knows when to turn your heating on or off.

Medium Engineer only £120-250

Parts commonly replaced

  • Climatic control unit
  • Communication wiring harness
  • PCB
37

Your boiler has detected that the electrical power it is receiving is too low to run properly, which is causing it to shut down for protection.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

38

Your boiler has detected that the burner is failing to stay safely ignited, so it has shut down to prevent gas from flowing without a flame.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

43

Your boiler is attempting to light but cannot successfully detect a flame, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB
Showing 21–24 of 24
44

Your boiler has failed to start after several attempts and has shut itself down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

46

Your boiler is receiving an unusual signal from an optional outdoor temperature sensor, causing it to restrict its heating output to protect the system.

Low Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Wiring harness

Related codes

47

Your boiler is limiting its power, which means you may notice that your radiators are not getting as hot as usual or your hot water temperature is lower than expected.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Thermistor
  • Pressure Sensor
  • PCB
51

Your boiler has lost its wireless connection to your room thermostat, meaning it cannot receive signals to turn the heating on or off.

Medium DIY-safe £100-200

What to check first

  1. Check if your thermostat display is blank and replace its batteries if needed.
  2. Turn the power to the boiler off at the fused spur for 60 seconds, then turn it back on to reset the connection.
  3. Refer to your thermostat manual to re-pair the device to the boiler receiver unit.

Parts commonly replaced

  • Wireless receiver unit
  • Thermostat unit
  • RF interface board

10 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

d0 Diagnostic Your boiler is displaying a code that is not defined in the manufacturer's system, which often indicates a software glitch or a communication error between its internal controls. d1 Diagnostic Your boiler is struggling to detect or maintain the flame required to heat your water, which prevents it from firing up correctly. d2 Diagnostic This code is simply an information display showing the current temperature of the water leaving your boiler to heat your home, rather than a sign of a fault. d3 Diagnostic Your boiler is struggling to detect the temperature of the water in your separate hot water tank, which is likely preventing the system from heating your tap water correctly. d4 Diagnostic Your boiler is simply displaying the current target temperature for your radiators, rather than an error or fault. d5 Diagnostic Your boiler is simply displaying the temperature setting currently chosen for your hot water, rather than indicating an actual fault or breakdown. d6 Diagnostic Your boiler is struggling to read the external temperature correctly, which may cause your heating to run less efficiently than usual. d7 Diagnostic Your boiler has detected a problem with the flue system that removes exhaust gases, meaning it has safely shut itself down to prevent unsafe operation. d8 Diagnostic Your boiler is displaying a code that is not defined in the manufacturer's documentation, which often indicates a software glitch or an internal communication error. d9 Diagnostic The code d9 is not an active error, but rather a menu screen that allows you to view the history of the last five faults recorded by your boiler.