High
38 on Alpha C25 Xtraflame

Your boiler is struggling to keep the flame alight once it has started, so it is automatically pausing to try again safely.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of flame rectification - Flame detected but signal is lost. Ignition reattempts after fan purge

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

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