What the manual says
Manufacturer manualElectricity supply to the boiler is on.
From this model's manual
Verified against the Alpha C27 installation & service manual.
DIY fix possible
Check your room thermostat or smart controller settings to ensure they are calling for heatIncrease the temperature setting on your thermostat to see if the boiler fires upCheck if the boiler's own internal hot water or heating dials are turned up sufficiently
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