What the manual says
Manufacturer manualIlluminated continuously - Electricity supply to the boiler is on.
From this model's manual
Verified against the Alpha Cd25 Combi 2 installation & service manual.
DIY fix possible
Check if your thermostat or programmer is set to call for heatEnsure the central heating selector switch is in the 'on' positionVerify that your hot water tap is open if you are testing for immediate output
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