02 High

Alpha 02 Fault Code

The Alpha 02 fault code means: your boiler has switched itself off for safety because it has become too hot inside, likely due to a circulation blockage or a pump failure.. It appears on 24 Alpha models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Overheat boiler lock out — overheat sensor has activated
Typical repair cost £120-£350 (including labour)

DIY fix possible

Ensure all radiator valves (TRVs) are turned to their highest setting to allow water to flow.Check that the boiler pressure is between 1 and 1.5 bar on the gauge.Press and hold the 'R' reset button for several seconds to restart the boiler.

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Avoid the next call-out bill

A cover plan would handle faults like 02: no call-out fees, no surprise bills.

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Alpha models that show the 02 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Alpha 02 fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026