78 Emergency

Alpha 78 Fault Code

The Alpha 78 fault code means: your boiler has detected an issue with the internal component that manages the gas supply, meaning it has safely switched itself off to prevent unsafe operation.. It appears on 10 Alpha models in our database.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description: Anomaly on the gas valve control - An anomaly on the gas valve control is detected
Typical repair cost £150-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Alpha models that show the 78 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Alpha 78 fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026