BoilerFaultCodesAlpha E96 Fault Code
The Alpha E96 fault code means: your boiler has detected that fumes are not escaping properly through the exhaust pipe, meaning it has shut down to prevent the buildup of dangerous gases inside your home.. It appears on 12 Alpha models in our database.
Technical description: Clogged flue blockage
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Alpha models that show the E96 fault code
Click a model for the full fault code list and model-specific repair notes.
- C25 Xtraflame Repair: £120-250
- E-Tec Repair: £120-250
- E-Tec 24 Repair: £120-250
- E-Tec 28 Repair: £120-250
- E-Tec 33 Repair: £120-250
- E-Tec R Repair: £120-250
- Evoke Repair: £120-250
- Evoke 10 / 18 Repair: £100-250
- H25 Xtraflame Repair: £120-250
- Intec 28GS Repair: £120-250
- Intec 40GS2 Repair: £120-250
- Intec 50CS Repair: £120-250
Source
Alpha E96 fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026