How much does it cost to fix Alpha error code E97?

Typical repair cost for the Alpha E97 fault is £90-140 including labour.

E97 Low

Alpha E97 Fault Code

Q: What does the Alpha E97 fault code mean?

Your boiler has reached its programmed time for a routine annual service and is simply reminding you that a qualified engineer should inspect it soon.

The Alpha E97 fault code means: your boiler has reached its programmed time for a routine annual service and is simply reminding you that a qualified engineer should inspect it soon.. It appears on 11 Alpha models in our database.

Technical description: Service reminder (shown on Climatic controller if used)

Typical repair cost £90-140 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Alpha models that show the E97 fault code

Click a model for the full fault code list and model-specific repair notes.

E-Tec Repair: £90-130
E-Tec 24 Repair: £90-130
E-Tec 28 Repair: £90-130
E-Tec 33 Repair: £90-130
E-Tec Plus Repair: £90-140
E-Tec Plus 24 Repair: £90-140
E-Tec Plus 28 Repair: £90-140
E-Tec Plus 33 Repair: £90-140
E-Tec R Repair: £90-140
Evoke Repair: £90-140
Evoke 10 / 18 Repair: £80-120

Source

Alpha E97 fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026