Pilot does not remain alight High

Alpha Pilot does not remain alight Fault Code

Also written as PILOTDOESNOTREMAINALIGHT — same fault.

The Alpha Pilot does not remain alight fault code means: your boiler's pilot light is going out as soon as you let go of the control knob, meaning the burner cannot stay lit to provide heat.. It appears on 1 Alpha model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Release the control and turn it off in the direction of the arrow. Wait at least 3 minutes before attempting to relight.
Typical repair cost £90-180 (including labour)

DIY fix possible

Turn the control knob to the off position (following the arrow).Wait at least 3 minutes for any unburnt gas to clear.Follow the lighting instructions: press and hold the knob fully in while sparking the igniter.Continue holding the knob for 20-30 seconds after the flame appears before releasing slowly.

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Alpha models that show the Pilot does not remain alight fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Alpha Pilot does not remain alight fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026