Medium
ERR>CM on Alpha E-Tec 28

Your boiler has lost its electronic link to the remote temperature controller, meaning it can no longer receive instructions on when to turn the heating on or off.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Connection error between the boiler and the Climatic control panel (Climatic control is powered but connection is lost).

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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