Alpha E-Tec 30NXS Fault codes & diagnostics

29 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas
GC Number 41-532-54
Download the Alpha E-Tec 30NXS manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 23 High 3 Medium 1 Low

All 29 documented codes

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01

Your boiler is trying to start but the flame is not catching, so it has shut down for safety to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

02

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC sensor
  • Circulation pump
  • Heat exchanger

Related codes

03

Your boiler has detected that the exhaust gases leaving the unit are dangerously hot, so it has safely shut itself down to prevent damage.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Primary heat exchanger
  • Pump

Related codes

04

Your boiler has lost the secure electrical connection required to tell the gas supply when to turn on, meaning it cannot ignite to provide heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • PCB

Related codes

05

Your boiler is struggling to detect the flow of water through the pipes because a sensor is sending an incorrect electrical signal.

High Engineer only £150-250

Parts commonly replaced

  • CH Flow Sensor
  • Wiring Harness

Related codes

06

Your boiler is experiencing a computer memory error related to your hot water settings and needs to be reconfigured by a professional.

High Engineer only £90-180

Parts commonly replaced

  • PCB (Printed Circuit Board)

Related codes

08

Your boiler has attempted to restart itself too many times after a fault and has now locked itself out for safety, so it will no longer fire up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Gas valve
  • PCB

Related codes

10

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a flexible silver braided hose connecting two pipes underneath the boiler.
  2. Open the small black or blue valves on either end of the loop until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler and close the valves once the needle reaches the green zone, typically between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

12

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may fail to heat your water properly.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) sensor
  • Wiring harness
15

Your boiler’s internal computer is confused about how it is set up and is unable to operate because it detects a mismatch between its configuration settings and the hardware it sees.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Showing 11–20 of 29
16

Your boiler has stopped working because it cannot communicate with the internal fan that clears exhaust gases from the system.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

20

Your boiler has detected heat or fire inside the unit even when it hasn't turned the gas on, so it has shut down to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • PCB (Printed Circuit Board)
  • Wiring harness
23

Your boiler's temperature gauge is misreading, which prevents it from heating your home because it doesn't know the current temperature of the water returning to the system.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

24

Your boiler's control panel detects that one of the buttons is jammed or being held down permanently, which is stopping the system from operating normally.

High Engineer only £120-250

Parts commonly replaced

  • User control interface PCB
  • Front control panel assembly

Related codes

29

Your boiler has detected a faulty reading from the temperature sensor measuring your exhaust gases, so it has safely shut down to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness
31

Your boiler has lost its digital connection to your room thermostat, meaning it no longer knows when to turn the heating on or off.

Medium DIY-safe £80-150

What to check first

  1. Check if the batteries in your Alpha Climatic controller are dead and replace them if necessary.
  2. Ensure the control unit is firmly mounted on its backplate to maintain a solid electrical connection.
  3. Turn the boiler off at the fused spur for 60 seconds and switch it back on to force a reconnection.

Parts commonly replaced

  • Alpha Climatic control unit
  • PCB (Printed Circuit Board)
37

Your boiler is failing to start because it isn't receiving enough electricity from your home's power supply.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External fuse spur

Related codes

38

Your boiler is struggling to keep the flame lit and is automatically trying to restart itself to get your heating or hot water working again.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed Circuit Board (PCB)

Related codes

43

Your boiler is struggling to keep its internal flame lit and has safely shut down to prevent any issues.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

45

Your boiler is struggling to move water through the system efficiently, causing it to overheat very quickly.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve
Showing 21–29 of 29
47

Your boiler is getting too hot inside its exhaust path, so it has automatically turned down its power to prevent any internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • PCB

Related codes

51

Your boiler is struggling to talk to your wireless thermostat, meaning it doesn't know when to turn your heating on or off.

Medium DIY-safe £80-150

What to check first

  1. Check if the batteries in your wireless room thermostat are flat and replace them if necessary.
  2. Ensure the thermostat is within range of the boiler and has not been moved behind a large metal object or thick wall.
  3. Follow your specific model's manual instructions to re-sync or 'pair' the thermostat to the boiler receiver.

Parts commonly replaced

  • RF Receiver board
  • Wireless thermostat unit
60

Your boiler's water circulation pump has stopped working, which means the system cannot move hot water to your radiators or taps.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • Pump head
  • Wiring harness

Related codes

61

Your boiler is struggling because there is trapped air inside the system, which is preventing hot water from circulating properly to your radiators.

High DIY-safe £90-150

What to check first

  1. Check your boiler display for the pressure gauge and ensure it is between 1.0 and 1.5 bar
  2. If the pressure is low, use the filling loop underneath the boiler to top it up to the correct level
  3. Bleed your radiators starting with the one furthest away from the boiler to release any trapped air
  4. Once bled, re-check the pressure gauge and top up again if necessary

Parts commonly replaced

  • Automatic air vent
  • Central heating pump
  • System pressure relief valve

Related codes

70

Your boiler is struggling to detect water temperature correctly, which is likely caused by a blocked system, loose wiring, or a faulty sensor prevented it from heating properly.

High DIY-safe £120-250

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Restart the boiler using the reset button

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • System magnetic filter

Related codes

75

Your boiler is struggling to accurately measure the temperature of the water inside it, so it has shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring loom

Related codes

76

Your boiler is having trouble measuring water temperatures, so it has stopped working to prevent any damage to the internal system.

High Engineer only £150-250

Parts commonly replaced

  • NTC return sensor
  • NTC flow sensor

Related codes

n

Your boiler is completely shut down with only a single dot visible on the display, meaning it has lost power or the main control board has turned off.

High DIY-safe £90-250

What to check first

  1. Check that the main fused spur switch next to the boiler is turned on.
  2. Check your home's fuse box or consumer unit to see if the boiler's circuit breaker has tripped, and reset it if necessary.
  3. Plugged into a standard socket? Ensure the plug is pushed in firmly and check the fuse inside the plug.

Parts commonly replaced

  • Fuse
  • PCB (Printed Circuit Board)
  • Power supply cable
Sr

Your boiler is simply displaying a routine reminder that it has been a year since its last service.

Low Engineer only £80-120

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