High
15 on Alpha E-Tec Plus 24

Your boiler's computer is confused because its internal settings do not match how the system is physically connected or configured.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incorrect hydraulic configuration. There is an inconsistency between the settings and signals received from the PCB

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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