High
E24 on Alpha E-Tec Plus 24

Your boiler has detected that hot water is not flowing through your heating system as efficiently as it should, causing it to shut down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Return/flow temperature difference too high

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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