High
E40 on Alpha E-Tec Plus 24

Your boiler has detected that the electricity supply coming into your home is not steady enough to run its internal electronics safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mains supply frequency outside limits

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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