High
E24 on Alpha E-Tec Plus 10 / 18

Your boiler’s control panel buttons have detected a fault or are stuck, preventing you from changing settings or resetting the unit.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Push button control panel fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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