High
27 on Alpha E-Tec Plus

Your boiler is struggling to pump water around your heating system effectively, causing it to overheat and shut down to protect itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Insufficient circulation in primary circuit causing overheating

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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