Medium
24 on Alpha E-Tec S

One of the buttons on your boiler's control panel has become stuck, preventing you from changing settings or operating the system correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Control panel button fault — button stuck in on position

From this model's manual
Verified against the Alpha/Alpha E Tec S installation & service manual, page 49.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Gently press and release each button on the control panel to see if any feel physically stuck or recessed.Wipe the control panel with a dry, soft cloth to remove any dirt or sticky residue that might be holding a button down.Switch the boiler off at the fused spur switch for 30 seconds and turn it back on to reset the electronics.

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Related fault codes

E20View →E72View →

All 47 fault codes on the E-Tec S

Seeing a different code? Every code this model can display, in one place.

0102030405060810121516202325293137384345475160617576d1d2d4d5d6d7d8d9d10d12d14d15d16d17d18d19d22E03E12E38

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