High
76 on Alpha E-Tec

Your boiler is currently unable to read the water temperature correctly, so it has shut down as a precaution to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Return/flow sensor fault. Possible failure of one or both sensors

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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