High
24 on Alpha Eco

Your boiler's control panel is registering a button as being permanently pressed or stuck, which is preventing it from operating correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Buttons stuck or malfunctioning

From this model's manual
Verified against the Alpha Eco installation & service manual, page 36.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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