Medium
E24 on Alpha Evoke 10 / 18

Buttons on the boiler's control panel are stuck or faulty, preventing you from changing settings or resetting the unit.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Control panel push button fault

DIY fix possible

Check if any of the front panel buttons are physically stuck or pressed in.Gently press each button multiple times to see if they click and release properly.Turn the boiler off at the fused spur switch, wait 30 seconds, and turn it back on.

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