Medium
12 on Alpha FMK

Your boiler is struggling to read the temperature of the water in your cylinder, which means your hot water system may not function correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Cylinder sensor fault (FlowSmart only)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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