High
38 on Alpha FMK

Your boiler has stopped working because it cannot confirm that the gas burner is staying alight, even if it has fired up initially.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of flame rectification

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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