Medium
51 on Alpha Intec 28GS

Your boiler has lost its wireless connection to your room thermostat or controller, meaning it doesn't know when to turn your heating on or off.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Climatic RF communication fault - Error between the communication of the Climatic transmitter and boiler receiver

DIY fix possible

Check the batteries in your room thermostat and replace them with fresh ones.Turn the boiler off at the fused spur for 60 seconds to reset the receiver, then turn it back on.Attempt to re-pair the thermostat to the receiver following the instructions in your user manual.

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