High
E31 on Alpha Intec 28GS

Your boiler has lost its connection to the digital wall thermostat, meaning it no longer knows when to turn the heating on or off.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of communication with remote control

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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