Alpha Intec² 30CE Fault codes & diagnostics

51 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas
GC Number 47-532-67
Download the Alpha Intec² 30CE manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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7 Emergency 42 High 2 Medium

All 51 documented codes

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01

Your boiler is trying to start but the flame is not catching, so it has shut down for safety to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

02

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC sensor
  • Circulation pump
  • Heat exchanger

Related codes

03

Your boiler has detected that the exhaust gases leaving the unit are dangerously hot, so it has safely shut itself down to prevent damage.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Primary heat exchanger
  • Pump

Related codes

04

Your boiler has lost the secure electrical connection required to tell the gas supply when to turn on, meaning it cannot ignite to provide heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • PCB

Related codes

05

Your boiler is struggling to detect the flow of water through the pipes because a sensor is sending an incorrect electrical signal.

High Engineer only £150-250

Parts commonly replaced

  • CH Flow Sensor
  • Wiring Harness

Related codes

06

Your boiler is struggling to detect the temperature of the water being heated for your taps, which means it has stopped providing hot water to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Wiring harness

Related codes

08

Your boiler has attempted to restart itself too many times after a fault and has now locked itself out for safety, so it will no longer fire up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Gas valve
  • PCB

Related codes

10

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a flexible silver braided hose connecting two pipes underneath the boiler.
  2. Open the small black or blue valves on either end of the loop until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler and close the valves once the needle reaches the green zone, typically between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

12

Your boiler's computer system is currently confused about how your internal heating setup is configured, which prevents it from operating safely.

High Engineer only £120-250

Parts commonly replaced

  • PCB (Printed Circuit Board)
15

Your boiler's main control board is experiencing a communication error, meaning it is getting mixed signals and cannot safely run.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 51
16

Your boiler has stopped working because it cannot communicate with the internal fan that clears exhaust gases from the system.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

20

Your boiler has detected heat or fire inside the unit even when it hasn't turned the gas on, so it has shut down to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • PCB (Printed Circuit Board)
  • Wiring harness
23

Your boiler has detected a communication error with a temperature sensor, which is preventing it from heating your home safely.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating Return Thermistor

Related codes

24

Your boiler's control panel detects that one of the buttons is jammed or being held down permanently, which is stopping the system from operating normally.

High Engineer only £120-250

Parts commonly replaced

  • User control interface PCB
  • Front control panel assembly

Related codes

29

Your boiler has detected a faulty reading from the temperature sensor measuring your exhaust gases, so it has safely shut down to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness
31

Your boiler has lost its digital connection to your room thermostat, meaning it no longer knows when to turn the heating on or off.

Medium DIY-safe £80-150

What to check first

  1. Check if the batteries in your Alpha Climatic controller are dead and replace them if necessary.
  2. Ensure the control unit is firmly mounted on its backplate to maintain a solid electrical connection.
  3. Turn the boiler off at the fused spur for 60 seconds and switch it back on to force a reconnection.

Parts commonly replaced

  • Alpha Climatic control unit
  • PCB (Printed Circuit Board)
36

Your boiler's electronic control system is showing an error that doesn't apply to this specific model, suggesting a potential software glitch or a loose internal communication wire.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

37

Your boiler is failing to start because it isn't receiving enough electricity from your home's power supply.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External fuse spur

Related codes

38

Your boiler is struggling to keep the flame lit and is automatically trying to restart itself to get your heating or hot water working again.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed Circuit Board (PCB)

Related codes

43

Your boiler is struggling to keep its internal flame lit and has safely shut down to prevent any issues.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

Showing 21–30 of 51
44

Your boiler has locked itself out because it tried to ignite multiple times while the electrical power supply was too low.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Power supply wiring

Related codes

45

Your boiler has detected that the water leaving your heating system is returning much cooler than expected, suggesting a blockage or a failure to circulate heat properly.

High DIY-safe £150-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure your system pressure is between 1.0 and 1.5 bar
  3. Check for any strange noises that might suggest a pump blockage

Parts commonly replaced

  • Central heating pump
  • Plate-to-plate heat exchanger
  • System filter

Related codes

46

Your boiler has stopped working because a safety link that tells the unit it is safe to operate has been disconnected or triggered.

High Engineer only £100-200

Parts commonly replaced

  • External safety link
  • External safety device

Related codes

47

Your boiler is getting too hot inside its exhaust path, so it has automatically turned down its power to prevent any internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • PCB

Related codes

51

Your boiler is struggling to talk to your wireless thermostat, meaning it doesn't know when to turn your heating on or off.

Medium DIY-safe £80-150

What to check first

  1. Check if the batteries in your wireless room thermostat are flat and replace them if necessary.
  2. Ensure the thermostat is within range of the boiler and has not been moved behind a large metal object or thick wall.
  3. Follow your specific model's manual instructions to re-sync or 'pair' the thermostat to the boiler receiver.

Parts commonly replaced

  • RF Receiver board
  • Wireless thermostat unit
59

Your boiler is struggling because the electricity supply coming from your mains is not stable or is fluctuating outside of the normal range it expects.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness
60

Your boiler's water circulation pump has stopped working, which means the system cannot move hot water to your radiators or taps.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • Pump head
  • Wiring harness

Related codes

61

Your boiler is struggling because there is trapped air inside the system, which is preventing hot water from circulating properly to your radiators.

High DIY-safe £90-150

What to check first

  1. Check your boiler display for the pressure gauge and ensure it is between 1.0 and 1.5 bar
  2. If the pressure is low, use the filling loop underneath the boiler to top it up to the correct level
  3. Bleed your radiators starting with the one furthest away from the boiler to release any trapped air
  4. Once bled, re-check the pressure gauge and top up again if necessary

Parts commonly replaced

  • Automatic air vent
  • Central heating pump
  • System pressure relief valve

Related codes

62

Your boiler has lost its saved settings for the air and gas mixture and needs to be professionally reconfigured to run safely and efficiently.

High Engineer only £100-200

Parts commonly replaced

  • None - requires software recalibration

Related codes

72

Your boiler's computer has detected a configuration error and needs a reset of its internal operating settings to function correctly.

High Engineer only £100-£200

Parts commonly replaced

  • Main PCB
  • Gas valve

Related codes

Showing 31–40 of 51
73

Your boiler has detected an inconsistent temperature reading between its internal sensors, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

74

Your boiler has detected a faulty reading from a sensor that monitors the internal temperature, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Safety NTC sensor
  • Wiring harness
  • Main PCB

Related codes

77

Your boiler has detected an issue with the control of the gas valve, which regulates the flow of gas to safely heat your home.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

78

Your boiler has detected an issue with the internal component that manages the gas supply, meaning it has safely switched itself off to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

79

Your boiler has detected an issue with the internal component that regulates gas flow, meaning it has safely shut itself down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

80

Your boiler has detected an internal electrical fault preventing it from safely controlling the gas supply, so it has shut down to keep your home safe.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

84

Your boiler is struggling because it is not receiving enough gas to work properly, so it has automatically limited its power to stay safe.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Gas meter regulator
  • Gas supply pipework

Related codes

87

Your boiler has detected an internal issue with the part that manages the gas supply, so it has safely shut itself down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
88

Your boiler has detected an internal issue with the part that manages the gas supply, so it has safely shut itself down to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

89

Your boiler is struggling to keep a steady flame, causing it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Burner seal
  • PCB

Related codes

Showing 41–50 of 51
90

Your boiler has detected an issue with the flame detection system, forcing a safety shutdown to prevent improper operation.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Printed circuit board

Related codes

91

Your boiler is failing to stay lit because it cannot reliably detect the flame needed to produce heat.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

92

Your boiler is struggling to breathe properly and has hit the limit on how much it can adjust its internal air supply to stay running safely.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Flue system components
  • Air pressure switch
  • PCB

Related codes

93

Your boiler has detected an issue with the flame intensity that falls outside of its normal operating settings, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • PCB

Related codes

94

Your boiler has detected a problem with burning fuel safely and has shut itself down to prevent any potential danger.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue seal
  • Gas valve
  • Burner assembly
  • Air pressure switch

Related codes

95

Your boiler is struggling to maintain a steady flame, causing it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
96

Your boiler has detected a blockage or restriction in the air supply or exhaust flue, preventing it from safely venting gases.

Emergency Engineer only £100-£250

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan

Related codes

98

Your boiler has temporarily locked itself out after detecting a series of internal software communication glitches.

High Engineer only £150-300

Parts commonly replaced

  • PCB
  • Wiring Harness

Related codes

99

Your boiler has detected a general internal fault that is preventing it from operating, which usually indicates an electronic control board or communication issue.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E62

Your boiler has lost its internal settings regarding the type of fuel it uses and requires a professional engineer to perform a re-calibration to function safely.

High Engineer only £100-£200

Parts commonly replaced

  • None - requires electronic recalibration
Showing 51–51 of 51
E72

Your boiler has detected an issue with how the flue is set up or calibrated, which stops it from running safely.

High Engineer only £100-250

Parts commonly replaced

  • PCB
  • Flue sensor

Related codes

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