High
60 on Alpha Intec 50CS

Your boiler has detected that the water pump responsible for circulating heat around your home is jammed or experiencing an electrical issue, meaning it cannot provide you with heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pump fault - The pump is stuck or there is an electrical pump fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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