Medium
E24 on Alpha Intec 50CS

Your boiler's control panel is experiencing a communication fault, meaning it cannot properly process your button presses or display the correct settings.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Push-button control panel anomaly

DIY fix possible

Check that none of the buttons on the front panel are stuck in the pressed positionGently wipe the control panel with a dry cloth to remove any dirt or debrisPress and hold the Reset button for 5 secondsTurn the power off at the fused spur switch, wait 30 seconds, and turn it back on

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful