Medium
24 on Alpha Intec2 30SE

Your boiler's control panel detects that one of the buttons is jammed or held down, which is preventing the system from operating normally.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Control panel button fault - Control panel button stuck in the on position

From this model's manual
Verified against the Alpha/Alpha Intec2 20 30se 04 15 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Turn off the electrical supply to the boiler at the fused spurInspect the front control panel buttons for any debris, dirt, or signs of being physically stuckGently wiggle and press each button multiple times to see if they release and click freelyTurn the electrical supply back on and check if the error is cleared

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All 54 fault codes on the Intec2 30SE

Seeing a different code? Every code this model can display, in one place.

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