Medium
E31 on Alpha Intec2 30SE

Your boiler has lost its connection to the digital controller or thermostat, meaning it cannot receive instructions on when to turn the heating or hot water on.

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Remote control communication lost

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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