Medium
E31 on Alpha SY

Your boiler is struggling to talk to the wall-mounted thermostat or control unit, meaning it does not know when to turn your heating on or off.

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Remote control communication error

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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