Low
102 on Ariston Alteas One

Your boiler has lost its connection to the internet or smart control system, meaning you can't control it via the app, although the heating may still work manually.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

E-Combi EvoE-System EvoClas He Evo (Combi and system)

DIY fix possible

Check that your home Wi-Fi router is turned on and working.Try restarting your Wi-Fi router and wait five minutes.Reset the boiler's connectivity settings via the display menu.

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