High
407 on Ariston Alteas One

Your boiler has lost its connection to the room thermostat, meaning it cannot receive the signal to turn your heating on or off.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Clas HE evoClas he evo systemE-combi evoE-system evo

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful