Ariston Genus Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 23-30 kW 1998-2007 Discontinued
GC Numbers 41-116-0147-116-0847-116-0947-116-13

Replaced by: Genus Premium

Download the Ariston Genus manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 12 High 5 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-116-01 Genus 27 RFFI System 1998–2007
47-116-13 Genus 30 MFFI 1999–2007

All 19 documented codes

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A03

Your boiler has detected that it is overheating and has shut itself down as a safety precaution to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Circulation pump
  • Heat exchanger

Related codes

A17

Your boiler is struggling to pump water around your heating system effectively, which prevents it from working properly.

High Engineer only £120-300

Parts commonly replaced

  • Circulation pump
  • Pressure sensor
  • Flow sensor

Related codes

A18

Your boiler has detected that hot water is not flowing correctly through your radiators or pipes, meaning it has shut down to prevent itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • System filter

Related codes

A33

Your boiler is having trouble pushing out exhaust gases, so it has safely shut itself down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board
A97

Your boiler's main control computer is experiencing a communication error or internal fault that is preventing it from running properly.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

E 06

Your boiler has stopped working because it cannot correctly detect the temperature of the water leaving it to provide heating.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating Flow NTC Sensor
  • Wiring harness

Related codes

E 07

Your boiler has stopped heating because a temperature sensor is sending an incorrect electrical signal that the system cannot interpret.

High Engineer only £120-220

Parts commonly replaced

  • Central heating flow sensor
  • Wiring harness

Related codes

E 10

Your boiler has detected that the temperature in your underfloor heating system is too high and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Floor temperature sensor
  • Wiring harness
E 20

Your boiler is confused and thinks there is a flame inside while the gas supply is already switched off, which has caused it to shut down for safety.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • PCB
  • Gas valve
E 94

Your boiler has detected an internal communication error in its main computer, causing it to shut down for safety reasons.

High Engineer only £200-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Wiring harness
E 95

Your boiler is struggling to accurately measure the temperature of the water flowing through your heating system, so it has stopped working safely to prevent internal overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB control board
E 99

Your boiler has detected multiple failed attempts to function and has automatically locked itself out to prevent further issues.

High Engineer only £120-250

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB
S 01

Your boiler tried to light its burner but failed to detect a flame, so it has safely shut down to prevent gas buildup.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
S 04

Your boiler is struggling to detect the temperature of your hot water, which means it will stop heating your taps until the issue is resolved.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

S 05

Your boiler is struggling to detect the temperature of your hot water because a sensor is sending an incorrect electrical signal.

Medium Engineer only £100-£180

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

S 25

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it cannot safely heat your water supply.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

S 26

Your boiler is struggling because it cannot accurately read the temperature of the water stored in your hot water cylinder.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) sensor
  • Wiring harness

Related codes

S 27

Your boiler has detected that the water inside the hot water storage tank has become dangerously hot and has shut down to prevent damage or safety risks.

Emergency Engineer only £120-250

Parts commonly replaced

  • DHW temperature sensor
  • DHW pump
  • Control board
S 80

Your boiler is struggling to read the temperature in your home because the connection to your wall-mounted control unit is faulty.

Medium Engineer only £120-200

Parts commonly replaced

  • Clima Manager remote control
  • Bus communication wiring