Ariston Genus 24 Rffi Fault codes & diagnostics

27 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural Gas 24 kW 2000-2003 Discontinued
GC Number 41-116-03
Download the Ariston Genus 24 Rffi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 23 High

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-116-03 Ecogenus 24 RFFI System 2000–2002

All 27 documented codes

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(B) LED turning on

Your boiler has tried to ignite to provide heat but failed to detect a flame, causing the system to shut down for safety.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. Check if other gas appliances in your home, such as a hob, are working correctly
  3. Press the 'R' or Reset button on the control panel to attempt a restart

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
(D) LED turning on

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the small valve(s) on the loop to allow water into the system.
  3. Watch the pressure gauge until it reaches 1.5 bar, then close the valves tightly.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve
(G) LED turning on

Your boiler has switched itself off because it reached an unsafe temperature to prevent damage to the internal components.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure your system pressure is topped up to between 1 and 1.5 bar.
  3. Wait 15 minutes for the system to cool down and gently press the reset button.

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Diverter Valve
A01

Your boiler has failed to start because it cannot detect a flame, which is likely due to the gas supply being interrupted or a problem with the ignition system.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
  • Ionisation probe

Related codes

A02

Your boiler has failed to light the flame after trying three times, meaning it cannot produce any heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A03

Your boiler has detected that it has become dangerously overheated and has shut itself down to prevent damage.

High Engineer only £120-£250

Parts commonly replaced

  • Central heating pump
  • NTC thermistor sensor
  • Heat exchanger

Related codes

A07

Your boiler is struggling to stay lit and has failed to maintain a flame multiple times, causing it to lock itself out for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor
A19

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to shut off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Flame detection electrode

Related codes

A20

Your boiler has detected a flame signal when it shouldn't be there, which indicates a potential issue with the internal safety sensors or the electrical controls.

Emergency Engineer only £150-300

Parts commonly replaced

  • PCB
  • Ionisation electrode
  • Wiring harness

Related codes

A21

Your boiler is failing to register that it has cleared its internal air safely, meaning it is preventing itself from igniting for your protection.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube
Showing 11–20 of 27
A22

Your boiler is failing to detect that the internal flue fan is starting up, which prevents the unit from firing up to provide heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Wiring harness

Related codes

A33

Your boiler's internal mechanism for clearing waste gases is not working correctly, which forces the boiler to shut down for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness / PCB
A99

Your boiler's computer is experiencing a communication error or internal glitch, preventing it from operating reliably.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
E03

Your boiler has detected an abnormally high temperature inside the system even though it is not currently trying to heat your home or water.

Emergency Engineer only £150-£300

Parts commonly replaced

  • NTC temperature sensor
  • Main PCB
  • Pump
E04

Your boiler has lost the signal from the sensor that monitors the temperature of your hot water, meaning it cannot safely heat the water for your taps.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC temperature sensor
  • Wiring harness

Related codes

E05

Your boiler has lost the ability to measure your hot water temperature accurately, which means it will stop heating your taps and shower.

High Engineer only £120-180

Parts commonly replaced

  • Domestic Hot Water NTC Sensor
E08

Your boiler has lost the signal from the sensor that monitors the temperature of your floor heating system, so it has shut down as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • Underfloor heating temperature NTC sensor
  • Wiring harness
E20

Your boiler has detected that a flame is present even though it has commanded the gas supply to shut off, which indicates a serious safety monitoring fault.

Emergency Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Flame detection electrode

Related codes

E21

Your boiler has detected that the electricity supply wires are connected in the wrong order, preventing it from starting safely.

High Engineer only £90-160

Parts commonly replaced

  • Power supply PCB
  • Wiring harness

Related codes

E22

Your boiler is struggling to process the electricity supply correctly, likely due to an unstable power frequency reaching its internal controller.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Showing 21–27 of 27
E23

Your boiler has detected an issue with the sensor that confirms the burner is lit, which is preventing it from firing up safely.

High Engineer only £120-220

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

E24 077

Your boiler is struggling to switch between heating your house and heating your hot water, which likely means it will stop providing hot water or central heating.

High Engineer only £180-300

Parts commonly replaced

  • 3-way valve actuator motor
  • 3-way valve internal cartridge
  • Diverter valve spring kit
E56

Your boiler has lost the signal from the sensor that measures how hot the water inside the unit is, so it has shut down as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness
E64

Your boiler is currently unable to read the water temperature accurately, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Heating return temperature sensor (NTC)
  • Wiring harness
E66

Your boiler is struggling to read its own internal water temperature, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • NTC flow temperature sensor
  • Wiring harness
E74

Your boiler's temperature sensor is sending a faulty signal, which prevents the system from accurately measuring how much heat is returning to the unit and stops it from operating.

High Engineer only £120-£200

Parts commonly replaced

  • Return NTC Temperature Sensor
  • Wiring harness
E99

Your boiler's main computer control panel is experiencing a general communication error, causing the entire system to stop working.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness