High
EE9999 on Ariston Micro Condens

Your boiler's main computer is having an internal communication error and cannot safely operate the heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Problem within the electronic system

From this model's manual
Verified against the Ariston Micro Condens System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like EE9999: no call-out fees, no surprise bills.

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