Common problems guide

The most common Ariston Clas ONE System problems

The faults most likely to send a Ariston Clas ONE System into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

46 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
1 03 High DIY-safe

Your boiler is struggling to move enough water through your radiators, which prevents it from heating your home safely.

What to try first

Check your radiator valves to ensure they are all in the 'open' positionCheck the central heating system pressure gauge on the front of the boiler to ensure it is between 1.0 and 1.5 barIf the pressure is low, locate the filling loop under the boiler and top up the system to 1.5 bar

Est. cost
£100-£250
Parts
Central heating pump, Flow sensor, System filter
Full guide for 1 03
02
1 04 High DIY-safe

Your boiler has detected that water is not moving through your heating system correctly, which is preventing it from heating your home properly.

What to try first

Check all radiator valves in your home are fully open.Ensure your system pressure is set correctly, typically between 1.0 and 1.5 bar on the gauge.Turn the boiler off at the fused spur for 30 seconds and then back on to reset the system.

Est. cost
£120-250
Parts
Circulation pump, Pressure sensor, Central heating filter
Full guide for 1 04
03
1 05 High DIY-safe

Your boiler has stopped working because water is not moving through the system quickly enough to prevent it from getting too hot.

What to try first

Check that your radiator valves are fully openEnsure your boiler pressure is between 1 and 1.5 barGently bleed your radiators to remove trapped air

Est. cost
£150-350
Parts
Circulation Pump, Main Heat Exchanger (Cleaning), Flow/Return Thermistors
Full guide for 1 05
04
1 06 High DIY-safe

Your boiler is struggling to move water through the system, which is causing it to shut down to prevent overheating.

What to try first

Check that all radiator valves are fully openEnsure your boiler pressure is between 1.0 and 1.5 barGently bleed your radiators to remove any trapped air

Est. cost
£120-£350
Parts
Circulation Pump, Main Heat Exchanger (Cleaning), Flow/Return Thermistors
Full guide for 1 06
05
1 07 High DIY-safe

Your boiler is struggling to move hot water around the system, often caused by trapped air or low pressure preventing it from flowing correctly.

What to try first

Check the pressure gauge and top up to 1.5 bar if it is lowBleed all radiators to remove any trapped air pocketsEnsure all radiator valves and the boiler isolation valves are fully open

Est. cost
£80-250
Parts
Circulation Pump, Main Heat Exchanger, Pump Auto Air Vent
Full guide for 1 07
06
1 08 High DIY-safe

Your boiler has lost water pressure and needs to be topped up to work properly again.

What to try first

Locate the filling loop (usually blue levers) underneath the boiler.Slowly open both levers until you hear water flowing into the system.Watch the pressure gauge and close the levers firmly when it reaches 1.5 bar.

Est. cost
£0-120
Parts
Filling loop, Expansion vessel, Pressure sensor
Full guide for 1 08

on the Ariston Clas ONE System

Central heating pumpFlow sensorSystem filterCirculation pumpPressure sensorCentral heating filter

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Ariston shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

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See the full 46-code list for the Ariston Clas ONE System