Medium
2 02 on Ariston Clas System 28

Your boiler is having trouble 'talking' to the temperature sensor in your hot water storage tank, meaning it cannot accurately tell if your water needs heating.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Circuito aperto o cortocircuito sonda accumulo bassa

From this model's manual
Verified against the Ariston Clas System 28 installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like 2 02: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

2 01View →

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →